1. Information We Collect

When you use our website or contact us, we may collect certain types of information to provide our services effectively.

• Personal information: such as your name, email address, phone number, payment details, and booking preferences when you make an enquiry or reservation.
• Technical information: including IP address, device type, browser, pages visited, and approximate location data derived from your connection.
• Cookies and tracking data: used to improve website performance, functionality, and user experience.

2. How We Use Your Data

Your information is processed only when necessary and for legitimate business purposes.

• To manage enquiries, reservations, and payments.
• To communicate with you regarding bookings, support requests, or important service updates.
• To improve our website, services, and customer experience.
• To send marketing communications only if you have given explicit consent.

3. Sharing Your Information

We do not sell your personal data. Information may be shared only when necessary and under strict conditions.

• Property owners and managers: limited details required to complete and manage your reservation.
• Service providers: trusted partners such as payment processors or technical service providers who operate under confidentiality agreements.
• Legal requirements: when disclosure is required by law or to protect our legal rights and users’ safety.

4. Data Protection & Security

We apply appropriate technical and organizational security measures to safeguard your data against unauthorized access, misuse, loss, or alteration. Access to personal data is restricted to authorized personnel only.

5. Your Rights & Choices

You remain in control of your personal data and may exercise the following rights at any time:

• Request access to the personal data we hold about you.
• Ask for correction of inaccurate or incomplete information.
• Request deletion of your data where legally permitted.
• Object to or restrict certain types of processing.
• Request a copy of your data in a portable format.
• Withdraw consent for marketing communications at any time.

To make a request, please contact us at bookings@spainonlinebooking.com .

6. Cookies

Our website uses cookies to ensure proper functionality, analyze traffic, and enhance usability. You may disable cookies through your browser settings; however, some features of the site may not function correctly as a result.

7. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors. If you believe a child’s data has been submitted to us, please contact us immediately.

8. GDPR Compliance

Spain Online Booking complies with the General Data Protection Regulation (EU 2016/679). We process personal data lawfully, fairly, and transparently, and only for specified purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page with immediate effect.