Frequently Asked Questions – Spain Online Booking
Booking a villa holiday often comes with questions, and we’re here to make everything clear and simple. Below you’ll find helpful answers covering bookings, properties, services, and practical details, so you can plan your stay with confidence.
If you need additional help after reading these FAQs, our Spain Online Booking team is always happy to assist.
How do I book a villa with Spain Online Booking?
Booking is straightforward. Browse our website, select your destination and travel dates, and explore our handpicked villas. Once you find a property you like, you can submit a booking request online or contact our team for guidance at any step.
Are your villas inspected for quality?
Yes. All villas are carefully selected based on location, condition, and accuracy of information. Our goal is to ensure that what you see online matches what you experience during your stay.
Can you help me choose the right villa?
Absolutely. If you’re unsure which villa best suits your group, budget, or travel style, our team can recommend suitable options tailored to your needs.
Do you provide extra services like transfers or private chefs?
Yes. We can assist with airport transfers, private chefs, in-villa dining, spa services, and local activity arrangements to enhance your holiday experience.
What if I need special arrangements during my stay?
Simply let us know. Our team will do its best to organise any special requests so you can enjoy a smooth and comfortable stay.
Can I modify or cancel my booking?
Cancellation and modification terms vary by property and are clearly outlined in your booking agreement. If you need assistance, our team can explain the options available.
Do your villas allow pets?
Pet policies depend on the individual villa. Please check the property description or contact us before booking to confirm.
Why is there a security deposit?
A refundable security deposit may be required to cover accidental damage or extra cleaning. If the property is left in good condition, the deposit is returned after check-out.
Do you offer discounts or promotions?
From time to time, selected villas may offer seasonal promotions, early booking discounts, or last-minute offers. These are displayed directly on our website.
When will I get the villa’s address?
After your booking is confirmed, you’ll receive full arrival details, including the exact property address, as part of your booking documentation.
Is a rental car necessary?
This depends on the villa’s location. Some properties are close to beaches and amenities, while others may require a car for easier access and flexibility.
Are linens, towels, and cots provided?
Bed linen and towels are included in all villas. Many properties can also provide cots and high chairs on request, subject to availability.
Can you help arrange activities or surprises?
Yes. We can assist with activities, excursions, celebrations, or special occasions so everything is organised in advance.
Do your pools have heating options?
Some villas offer pool heating for an additional cost. This should be requested in advance and is subject to availability.
Are villas suitable for large groups or events?
Many villas are suitable for larger groups, offering multiple bedrooms and spacious indoor and outdoor areas. Please inform us if you are planning a special event.
Is Wi-Fi available in all villas?
Most villas provide Wi-Fi access. Internet speed may vary depending on location and local infrastructure.
What are the typical check-in and check-out times?
Standard check-in is from 14:00 and check-out by 12:00. Early check-in or late check-out may be possible on request, depending on availability.
Are villas child-friendly?
Many villas are suitable for families and offer child-friendly layouts, outdoor spaces, and optional equipment for younger guests.
Do your villas have air conditioning or heating?
Most properties include air conditioning and/or heating. Please refer to the individual villa listing for exact details.
Are villas accessible for guests with reduced mobility?
Some villas offer accessibility features such as ramps or adapted bathrooms. Please contact us so we can suggest suitable options.
Ready to start planning? Explore our curated luxury villas across Spain’s most desirable destinations and find the perfect place for your next holiday.
