Booking Terms & Conditions – Spain Online Booking

Booking Terms & Conditions

Welcome to Spain Online Booking . These Booking Terms & Conditions explain how reservations work, what to expect after you book, and the key rules that apply to your stay. Please read them carefully so your booking is clear, smooth, and stress-free.

Premium Concierge Services

At Spain Online Booking, we aim to make your holiday feel effortless. Our team can help organise services such as airport transfers, special occasions, and other practical arrangements to support your trip. When you book with us, you’re choosing a travel experience supported by clear assistance before and during your stay.

Complimentary Services and Facilities

To enhance your stay, many properties include complimentary amenities. These may include: Airport Transfer, Welcome Pack, Free WiFi, Air Conditioning, Cot & Highchair (available on request), Extra Bed (available on request), Heating Pool (available on request), Cleaning, Linen, and Towels. Availability can vary by property, so please check the listing details and your booking contract for what applies to your stay.

Best Price Guarantee

We work directly with property owners to provide competitive pricing and avoid unnecessary middlemen. If you find the exact same property advertised at a lower price elsewhere, we will match it and offer you a complimentary bottle of wine.

Flexible Cancellation Policy

We understand that plans can change. Our cancellation policy provides refunds under specific conditions:

  • Bookings cancelled 2 weeks before arrival are eligible for 100% refund.
  • Bookings cancelled 1 week before arrival are eligible for 70% refund.
  • Bookings cancelled less than 1 week before arrival are not eligible for a refund unless we book the same dates to
    another guest, in that case a 100% refund will be issued via bank transfer.

Booking Flexibility

Change of plans? No worries. We provide flexibility for booking changes. Receive a voucher code equivalent to your booking value, valid for two weeks, making rebooking hassle-free.

Tailored Check-In and Check-Out

Standard check-in is at 14:00 on your arrival date, and standard check-out is at 12:00 on your departure date. Early check-in and late check-out are possible upon request, subject to availability.

Transparent and Cost-Effective Booking

Book directly with Spain Online Booking to avoid additional commission, booking, or service fees. We prioritise transparency and a budget-friendly booking process, while supporting you from your first enquiry until after your stay.

Full Financial Protection

With Spain Online Booking, your tour arrangements are 100% financially protected, offering you peace of mind.

Holiday Protection System: We understand the anticipation and disappointment related to holiday cancellations. That’s why we offer our Holiday Protection System. Your security and satisfaction are paramount when booking with us. Please refer to our Holiday Protection System for more details.

Contract Booking

After your reservation, one of our property managers will contact you with the contract booking. This document contains the full details of your holiday booking and includes essential information about your upcoming stay.

Payment Information

To secure your reservation, payment is made via wire bank transfer following the payment instructions specified in your contract booking. This method is used to ensure security and transparency for your transaction.

When you make your payment, it is fully protected by our Holiday Protection system. This means that if an unexpected situation occurs during your booking or stay that requires a refund appeal, the system is designed to keep financial transactions secure, transparent, and reliable.

If a guest needs to request a refund, our Holiday Protection is in place as a safety net. It is intended to make your payment process as secure and trouble-free as possible, so you can focus on your upcoming holiday.

If you have questions or need clarification, please contact our support team. We’re here to make sure the booking process is smooth and reassuring in terms of financial security.

Booking Conditions

Payment for your reservation can be made either immediately or in two convenient installments:

  • First Installment: Secure your booking by paying 50% of the total amount within two days of making the reservation.
  • Second Installment: Complete your payment by settling the remaining 50% of the total amount, no later than two weeks before your anticipated arrival.

Full Payment within 4 Weeks: Please note that full payment will be required if booking within 4 weeks of departure.

Damage Security Deposit

A damage security deposit is required. The amount may differ from one property to another. Please check the villa listing page in the Damage Deposit section for the specific amount.

Your deposit will be refunded in full via credit card or wire bank transfer, subject to an inspection of the property. The damage security deposit is standard practice and is collected together with the initial deposit of the rental cost to help guarantee the integrity of the property.

Should you have any inquiries or need further assistance, please don't hesitate to contact us .

When you book with Spain Online Booking , you’re choosing more than a stay — you’re choosing support, clarity, and a holiday experience designed to feel easy from the first step to the last.